careers at Concord

Founded in 1951, Concord Federal Credit Union (CFCU) is a $10 million community development financial institution dedicated to providing quality financial products and services to its membership.

CFCU's goal is to help its members improve their lives with the use of safe financial products and financial literacy resources.

CFCU serves approximately 680 members primarily residing in the central Brooklyn community of Bedford-Stuyvesant.

Loan Underwriter/Loan Officer

Organization Description

In anticipation of significant growth, CFCU is seeking a full-time Loan Underwriter/Loan Officer to assist in the processing of consumer, business, and SBA loan applications.

Position Summary

Reporting to the Operations Manager, the Loan Underwriter/Loan Officer
Originates underwrites and services loan applications from credit union members

Origination, Underwriting, Closing

Understand and be able to describe the range of personal loan and business loan credit union products to credit union members
Understand and underwrite SBA loan products for small business credit union members; working knowledge of SBA products, services, documentation requirements, and software

Assist the member in determining which product best fits their needs
Take in loan applications and required supporting documentation.
Ensure that documentation complies with AML/BSA requirements
Perform due diligence in underwriting consistent with credit union loan policy
Present completed loan applications to the Operations Manager and recommend a lending decision
Prepare periodic reports of activity for credit union management
Communicate the decision to the applicant
Close loans

Portfolio Management

Maintain accurate loan files
Participate in delinquency meetings with Credit Union management and share in collection duties
Develop work-out strategies with borrowers who become delinquent or default on payment

Other Responsibilities

Suggest new loan products for the credit union
Coordinate implementation of new loan products
Ensure that loan product marketing materials are accurate and current
Promote the credit union and its loan products at community outreach events
Network with community and business leaders
Participate in financial literacy training sessions on lending

Requirements

Candidates must have:

A Bachelor's degree
5 years experience as an underwriter or loan officer with a bank, savings & loan, or credit union
Strong computer skills
Strong interpersonal skills
Strong communication skills (oral and written)
Ability to produce with a limited degree of supervision
Ability to meet loan projection targets and deadlines
Proficiency with MS Office products
Exceptional maturity and compassion
A high degree of self-motivation, initiative, dedication, and commitment to the community development mission of CFCU
Familiarity with the iPower software product is a plus
Proficiency in Spanish is a plus

Salary

Range: $55,000 - $65,000

To Apply

Please send your cover letter & resume to hr@concordfcu.org

Member Service Representative

Exempt/Non-Exempt

Non-Exempt

Employment Type

Part-Time (5 hours per day; 3 days per week)

Description

The Member Service Representative (MSR) reports to the Operations Manager and assists in carrying out the mission of the Credit Union. The MSR will work to ensure that the day-to-day needs of the Credit Union members are met on a timely basis and in a professional, courteous and friendly manner. The MSR must have a proactive and positive attitude.

Responsibilities

Duties may include, but not be limited to:

Assist members and potential members with their financial needs
Open new accounts and close accounts; assist members in registering for new products and services
Process teller transactions including deposits, withdrawals, loan payments, transfers, check cashing, selling of cashier's checks
Resolve problems and provide assistance regarding other credit union products and services
Maintain a balanced cash drawer
Answer questions and solve member problems
Maintain member records by updating account information
Answer phones in a courteous manner
Scan and file documents
Respond to email correspondence from members
Adhere to safety and security practices and procedures
Maintain a working knowledge of Credit Union products, services, and systems
Adhere to all Credit Union policies, procedures, and regulatory agency requirements
Participate in all required and recommended training and development

Qualifications

We are a growing Credit Union. We are looking for an outgoing and friendly individual who is a self-starter and can take initiative when responding to our members' concerns.

Salary